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Most frequent ticket-related questions and answers
Your tickets will be sent to you via email, in a PDF attached to your order confirmation.
Discount vouchers can only be used with tickets purchased on the gate, unless it specifies on the voucher that it can be used online.
It’s fine to have your tickets on your smartphone, as long as you can open the PDF attachment containing your eTickets so that we can scan the barcodes. In case the signal is patchy or you don’t have much data, it might be worth downloading the PDF prior to attending.
If you are printing your tickets – black and white, double-sided and half-size (A5) are all acceptable. So long as the barcodes are legible, we’re happy!
Tickets are non-transferable, except in exceptional circumstances